Restocking Fee
Big Sky BBQ Supply Restocking Fee Policy
Due to the high costs associated with processing and shipping large BBQ equipment, all cancelled orders are subject to a 50% restocking fee, regardless of whether the item has shipped.
Key Details to Keep in Mind Before Ordering:
- Applies to all cancellations after order submission
- Covers administrative & logistical costs for high-ticket items
- Non-negotiable (exceptions not made for immediate cancellations)
Why This Exists:
- Oversized grills/smokers require specialized freight coordination
- Cancellations disrupt inventory allocation and shipping schedules
- Fees help offset lost operational expenses
Need to modify an order? Contact us immediately at 406-493-0570 —we may adjust your order without penalty if caught early. Note: Shipping fees are non-refundable once carriers are booked.